Activate and deactivate users

When someone leaves the organization, you might want to remove their access to Quinto. Deactivating is a good option when there’s a possibility that you’ll restore access in the future. None of the user’s contributions will be deleted. All of their activities will still be there if you reactivate their account.

When a user is activated

When a user is deactivated

They can log in to Quinto.
They can be added to new activities.
We assign a license if they have a permission set, so they count towards your seat limit.

They can’t log in to Quinto.
They can’t be added to new activities.
They remain associated to their position unless you choose to remove it as part of deactivation.
We keep their activities and comments.
They remain survey participants.*
They remain job collaboration participants.*
They're removed from the job signoffs table.
They remain assigned to permission sets.
We remove their license, so they don’t count towards your seat limit.

*A deactivated icon appears beside the user’s name in the list of survey participants and job collaborators.

Filter users by status

Click the gear icon on the top right of your screen.
Select User management in the dropdown.
Scroll down the filters on the left side of the page.
Select Active, Suspended, or Deactivated in the status filter.

Activate users

Click the gear icon on the top right of your screen.
Select User management in the dropdown.
Search for and select the user in the table.
Click Change status in the menu at the top of the table.
Select Activate users in the dropdown.

We allow users to be activated until the license limit is reached. If you activate in bulk and there aren’t enough licenses, not all of the selected users will be activated.

Deactivate users

Click the gear icon on the top right of your screen.
Select User management in the dropdown.
Search for and select the user in the table.
Click Change status in the menu at the top of the table.
Select Deactivate users in the dropdown.
Select a reason (departure, on leave, or other).
Decide whether to unassign the user from their position.
Click Deactivate to confirm.

The options in steps 6 and 7 are applied to all selected users, even those who are already deactivated.