Delete and restore users

You may need to delete users temporarily or permanently for a variety of reasons. We recommend deactivating users who plan to return because they’ll remain associated to their position. However, deleting is also reversible. Whether it's an accidental deletion or a change in circumstance, you can always restore deleted users.

When a user is deleted	When a user is restored
They can’t log in to Quinto. They don’t count towards the seat limit. They remain survey participants.* They remain job collaboration participants.* They’re disassociated from their position. They're removed from the job signoffs table. They can’t be added to new activities. We keep their comments.	They can log in to Quinto. They count towards your seat limit. They’re not reassociated to their position.

*A deleted icon appears beside the user’s name in the list of survey participants and job collaborators.

Deleting a user

Click the gear icon on the top right of your screen.
Select User management in the dropdown.
Search for and select the user in the table.
Click Delete in the menu at the top of the table.
Click Delete to confirm.

Viewing deleted users

Deleted users are moved to the Anonymize users page so you can focus on your current users. Follow the steps below to access this page. From here, you can restore or anonymize users.

Click the gear icon on the top right of your screen.
Select User management in the dropdown.
Click Actions on the top right of the page.
Select Managing deleted users in the dropdown.

Restoring deleted users

Click the gear icon on the top right of your screen.
Select User management in the dropdown.
Click Actions on the top right of the page.
Select Manage deleted users in the dropdown.
Click a user’s 3-dot icon and select Restore.